Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- We ship to Australia and New Zealand by Certified Mail or you choice of carrier. Delivery is charged at current Australia Post rates or freight at cost.
- Privacy & Security
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We adhere to the privacy laws and principles and take all possible care to protect information you provide to us.
YOUR DETAILS: We collect the details of customers who make purchases from our site, as well as information volunteered by the consumer, such as name, email address and contact details.
Customers who supply us with their telephone numbers will only receive telephone contact from us for Action Communications customer service purposes in direct response to your order or request or accounting procedure.
HOW WE USE THAT INFORMATION:
If you supply us with your postal address you may receive periodic mailings from us with information on new products and services. If you would like to be removed from our mailing list at any time, please contact us.
The information we collect may be used by us to contact customers for Action Communications marketing purposes. We will not share your email, telephone number or address with other companies for marketing purposes.
Upon request we provide customers with access to all information that we maintain about them. Consumers can access this information and have inaccuracies corrected by writing to us at P O Box 247 Kingswood, NSW 2747.
With respect to security: As far as possible we have appropriate security measures in place in to protect against the loss, misuse or alteration of information that we have collected from you at our site.
Returns & Replacements - Any warranty claims must be approved prior to return and may need to be returned to the manufacturer. Please phone and discuss the problem so we can advise the most appropriate way of solving it.
- Ordering
- You may use the e-commerce ordering system attached to the website or just give us a call on 02 47 322 788.
- Payment, Pricing & Promotions
- We accept Mastercard and Visa with no extra charge but we regret that American Express cards incur a 2% surcharge on purchases.
- Viewing Orders
- Coming soon...
- Updating Account Information
- Please advise any changes to your details by phone (02) 47322788 or write to P O Box 247 Kingswood NSW 2747